Retention
Exit Interviews
An exit interview is a structured conversation with a departing employee designed to understand their experience and reasons for leaving.
The value of an exit interview is not the individual conversation alone. It comes from identifying recurring themes across multiple departures and combining that feedback with other workforce data.
Useful areas to explore
- Why the employee decided to leave
- Manager and team experience
- Role clarity and workload
- Compensation, growth, and career opportunity
- Processes or cultural factors that made work harder
- What might have changed the employee's decision
Ask neutral questions, avoid debating the employee's experience, and protect confidentiality appropriately. A pattern across many exits is more actionable than a single dramatic comment.